Thank you for choosing L The Artist for your booking needs. To ensure a smooth and transparent experience, we kindly advise you to carefully read the disclaimers provided on our booking website. These disclaimers contain important information regarding our terms of service, cancellation policies, and any other conditions that may apply to your booking. Understanding these details will help prevent any misunderstandings and ensure that all aspects of your experience with us meet your expectations. Should you have any questions or require further clarification, please do not hesitate to contact us.

Please Read Disclaimers
Please read the following disclaimers carefully before proceeding with any services.

  • Before each project begins, a full payment will be collected via Debit Card, Major Credit Card, Cash App Pay, Apple Pay, Buy Now Pay Later ,and ACH of the following supported payment methods:

    Credit and Debit Cards: Visa, Mastercard, American Express, Discover, JCB, Diners Club, and UnionPay.

    Bank Transfers: ACH (Automated Clearing House) for bank transfers in the US, SEPA Direct Debit in Europe, Bacs Direct Debit in the UK, and BECS Direct Debit in Australia.

    Digital Wallets: Apple Pay, Cash App Pay, Google Pay, Microsoft Pay, and Samsung Pay

    Buy Now, Pay Later: Klarna and Afterpay/Clearpay.

    Local Payment Methods: Alipay, WeChat Pay, Bancontact, EPS, Giropay, iDEAL, Przelewy24 (P24), SOFORT, and FPX.

    ACH payments are available for large orders over $500 only.

    Once payment has been made, the process begins with a detailed a phone conference. I will supply you with samples within an average of 1-10 business days, depending on the project.

    Refund Process

    All clients receive a unique proposal and contract based upon the specific needs they have for their project. Each project has a detailed service agreement that must be signed by the client before work starts, which specifies details regarding refunds, cancellations and project pricing.

    Please refer to your contract for specific details.

    Requests for a refund must be done within 1 business day of your project booking date once the invoice is received.  No refunds will be given after the 1 business day time frame.

  • Schedule

    The Parties agree to the following schedule that will be provided by L The Artist. We will supply you with design samples within an average of 1-10 business days, depending on the project. If your project is time-sensitive, I can make you a priority. A rush fee of $50 may be applied if you need the project completed immediately. 48 - 72 hour turn around time is considered a rush project.

    Client Approval & Revision Process

    Client must approve all materials before project finalization. Client shall be entitled to 4 revisions. .

    Revision Policy

    Our services include a set number of revisions to ensure you are satisfied with the final product. Below is the breakdown of the included revisions for each service:

    Revision List

    Text-Based Logo Design: Includes up to 3 revisions.

    Image-Based Logo Design: Includes up to 5 revisions.

    Social Media Flyer Designs: Includes 1 revision.

    Single-Sided Flyer Design: Includes 2 revisions.

    Double-Sided Flyer Design: Includes 2 revisions.

    Brochure Design (Bifold or Trifold): Includes up to 3 revisions.

    Menu Design (2-4 Pages): Includes up to 3 revisions.

    Print & E-Book Cover Design: Includes up to 3 revisions.

    Banner Design: Includes up to 3 revisions.

    Business Card Design: Includes up to 2 revisions.

    Additional Revisions

    If you require more revisions beyond the included amount, additional revisions can be provided at a cost of $25 per revision.

    Our goal is to deliver high-quality designs that meet your expectations, and we are committed to working with you to achieve this.

  • Confidentiality

    During the course of this Agreement, it may be necessary for Client to share proprietary information, including trade secrets, industry knowledge, and other confidential information, to Designer in order for Designer to complete the Graphic Design services and Deliverables in their final form. Designer will not share any of this proprietary information at any time. Designer also will not use any of this proprietary information for his/her personal benefit at any time. This section remains in full force and effect even after termination of the Agreement by its natural termination or the early termination by either party.

    Termination

    This Agreement shall automatically terminate upon Client’s acceptance of the deliverables. This Agreement may otherwise be terminated at any time by either Party upon written notice to the other party. Client will be responsible for all costs and expenses incurred prior to the date of termination.

    Upon termination, Designer shall return all Client content, materials, and all copies of Deliverables to the Client at its earliest convenience, but in no event beyond thirty (30) days after the date of termination.

    Ownership Rights

    Client continues to own any and all proprietary information it shares with Designer during the term of this Agreement for the purposes of the Agreement. Designer has no rights to this proprietary information and may not use it except to complete the Graphic Design services. Upon completion of the Agreement, Client will own the final Graphic Design Deliverables.

    While Designer will customize Client’s Graphic Design Deliverables to Client’s specifications, Client recognizes that Graphic Designs generally can have a common structure and basis. Designer continues to own any and all template designs it may have created prior to this Agreement. Designer will further own any template designs it may create as a result of this Agreement.

    Representations and Warranties

    Designer. Designer represents and warrants that he/she has the right to enter into and perform this Agreement. Designer further represents and warrants that he/she has the right to utilize and distribute the designs created for Client and that such designs are not owned by anyone else to Designer’s knowledge. In the event that Designer does not have these rights, Designer will repay any associated damages Client may experience or will take responsibility so that Client does not experience any damages.

    Client. Client represents and warrants that is has the rights to use any proprietary information, including, but not limited to trade secrets, trademarks, logos, copyrights, images, data, figures, content, and the like that it may provide to Designer to be included in this Website. In the event that Client does not have these rights, Client will repay any associated damages Designer may experience or will take responsibility so that Designer does not experience any damages.

    Disclaimer of Warranties

    Designer shall complete Graphic Design services for Client’s purposes and to Client’s specifications. DESIGNER DOES NOT REPRESENT OR WARRANT THAT SUCH DELIVERABLES WILL CREATE ANY ADDITIONAL PROFITS, SALES, EXPOSURE, BRAND RECOGNITION, OR THE LIKE. DESIGNER HAS NO RESPONSIBILITY TO CLIENT IF THE DELIVERABLES DO NOT LEAD TO CLIENT’S DESIRED RESULT(S).

    Limitation of Liability

    UNDER NO CIRCUMSTANCES SHALL EITHER PARTY BE LIABILE TO THE OTHER PARTY OR ANY THIRD PARTY FOR ANY DAMAGES RESULTING FROM ANY PART OF THIS AGREEMENT SUCH AS, BUT NOT LIMITED TO, LOSS OF REVENUE OR ANTICIPATED PROFIT OR LOST BUSINESS, COSTS OF DELAY OR FAILURE OF DELIVERY.

    Severability

    In the event any provision of this Agreement is deemed invalid or unenforceable, in whole or in part, that part shall be severed from the remainder of the Agreement and all other provisions should continue in full force and effect as valid and enforceable.

    Legal Fee

    In the event of a dispute resulting in legal action, the successful party will be entitled to its legal fees, including, but not limited to its attorneys’ fees.

    Legal and Binding Agreement. This Agreement is legal and binding between the Parties as stated above. This Agreement may be entered into and is legal and binding both in the United States and throughout Europe. The Parties each represent that they have the authority to enter into this Agreement.

    Governing Law and Jurisdiction. The Parties agree that this Agreement shall be governed by the State and/or Country in which both Parties do business. In the event that the Parties do business in different States and/or Countries, this Agreement shall be governed by  state law.

    Entire Agreement

    The Parties acknowledge and agree that this Agreement represents the entire agreement between the Parties. In the event that the Parties desire to change, add, or otherwise modify any terms, they shall do so in writing to be signed by both parties.