1. What services do you offer? We offer a range of design services including text-based logo design, image-based logo design, social media flyer designs, single-sided and double-sided flyer designs, brochure design (bifold or trifold), menu design (2-4 pages), print and e-book cover design, banner design, and business card design.

2. How do I get started with a project? To get started, simply contact us via email, phone, or through our contact form. We'll discuss your project needs, provide a proposal, and once payment is made, we'll begin the design process with a detailed phone conference.

3. What payment methods do you accept? We accept payments via Apple Pay, Cash App, ACH, and major credit cards. ACH and credit card payments are available for large orders over $500 only.

4. What is your revision policy? Our services include a set number of revisions to ensure you are satisfied with the final product. Additional revisions can be provided at a cost of $25 per revision. Please see our Revision Policy section for more details.

5. How long does it take to receive my designs? We typically supply samples within 1-10 business days, depending on the complexity of the project. If your project is time-sensitive, we can prioritize it for an additional rush fee.

6. Do you offer refunds? Refund requests must be made within 1 business day of your project booking date once the invoice is received. No refunds will be given after this 1 business day timeframe. Please refer to your contract for specific details.

7. What is the process after I approve the design? Once you approve the design, we finalize the project and deliver the high-resolution files in the required formats. The agreement will automatically terminate upon your acceptance of the deliverables.

8. Who owns the rights to the design? You own any proprietary information shared during the project and the final design deliverables. However, the designer retains ownership of any template designs created before or during the project.

9. What if I need to cancel the project? The agreement can be terminated at any time by either party upon written notice. The client will be responsible for all costs incurred prior to the date of termination.

10. How can I contact you if I have more questions? You can contact us via email at L@LTHEARTISTUSA.com,, or fill out the contact form on our Contact Us page. We strive to respond to all inquiries within 24 hours.

We hope this FAQ page addresses your questions. If you need further assistance, please don't hesitate to reach out!